Shipping Policy
Shipment processing time
- All personalised stamp orders will be shipped within 2 weeks. (unless purchased during a busy period which allow up to 2.5 weeks)
- Non personalised stamp orders will be shipped within 3-6 days. (unless purchased during a busy period which allow up to 2.5 weeks)
- If you order any non pre order items with pre order items they will be shipped together.
- Shipping rates and delivery estimates
- We currently ship to Australia & New Zealand Shipping is calculated at checkout.
Australia Estimated delivery time & Shipment cost
Local Pickup - Wagga Wagga FREE
Standard Postage - (5-10 business days) - $10
Express Postage (1-4 business days) - $14.40
Free Postage (orders over $120) 5-10 business days
New Zealand Estimated delivery time & Shipment cost
Standard postage (10-12 business days) - $15.90
Shipment confirmation and order tracking
You will receive an email notification from us when your order has been shipped. Please allow 48 hours for the tracking information to become available. If there is an issue with the tracking number, please contact the shipping company directly.
Please contact hello@stamphit.com if you have any issues. Please provide your name and order number in your email. We will review your email and get back to you in a timely matter.
Damages
If your order arrives damaged, please email hello@stamphit.com with a photo and a description within 7 days of receiving the products. We will review and respond in a timely manner and work towards a fair solution.